At Form Farm Pty Ltd ("Form Farm"), we take pride in delivering custom-made 3D printed products tailored to your specifications. As each piece is uniquely crafted based on your requirements, we do not hold stock of any kind. Therefore, we have implemented a Zero Returns Policy to ensure the integrity and quality of our products. By engaging with our services, you acknowledge and agree to the terms outlined below:

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1. Customized Products:

• Our products are meticulously designed and manufactured according to your specific instructions and preferences.

• Each item is crafted with precision, utilizing advanced 3D printing technology and high-quality materials.

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2. No Stock Inventory:

• We do not maintain a stock inventory of finished products due to their custom nature.

• Your order is initiated and fulfilled based on the unique specifications provided by you at the time of purchase.

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3. Quality Assurance:

• We are committed to delivering products that meet the highest standards of quality and craftsmanship.

• Prior to shipping, each item undergoes thorough inspection and quality control procedures to ensure accuracy and consistency.

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4. No Returns Accepted:

• Due to the personalized nature of our products and our lack of stock inventory, we do not accept returns, exchanges, or refunds.

• Once an order is placed and confirmed, it cannot be canceled or modified.

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5. Exceptions:

• In the unlikely event that you receive a product that is defective or damaged during transit, please contact us immediately.

• We will work with you to address any concerns and strive to find a satisfactory resolution on a case-by-case basis.

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6. Customer Satisfaction:

• Your satisfaction is paramount to us, and we aim to provide exceptional customer service at all times.

• If you have any questions, inquiries, or issues regarding your order, please don't hesitate to reach out to our customer support team.

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7. Agreement to Terms:

• By engaging with Form Farm's services and placing an order, you acknowledge and agree to abide by this Zero Returns Policy.

• It is essential to carefully review your order details before finalizing the purchase to ensure accuracy and satisfaction.

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8. Contact Us:

• If you have any questions or require further assistance, please contact our customer support team at info@formfarm.co.za.

Thank you for choosing Form Farm Pty Ltd for your custom 3D printing needs. We appreciate your understanding and cooperation regarding our Zero Returns Policy, which enables us to deliver personalized products of the highest quality and craftsmanship.